Membership - Singapore Discovery Centre - DCS

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Go-live
13
Oct
2026
Everything you need to know about the refreshed SDC Membership experience

From 13 October 2026, SDC Membership will be supported through a refreshed website and a new ticketing platform.


Accessing Account

Applicable to all membership tiers

🔐 Access Account

1

Your membership is automatically linked to the email you used to purchase it.

2

Log in to the Singapore Discovery Centre Ticketing website using that same email.

▶ Watch Video Guide Accessing your profile and viewing benefits →


MEMBERSHIP BENEFITS REDEMPTION

🔎 1. Where to find your tickets

  • ● Coupon Codes for complimentary tickets are sent in your purchase confirmation email.
  • ● You can also find them later in the "Show my tickets" on the navigation bar (on the top of your page).
  • ● The number of redemptions available can be inferred from the ticket name (e.g. Shadow Grid – Voucher for 4 tickets).
  • ● Vouchers with multiple redemptions can be used in one order or multiple orders.
Note The iWerks coupon can be redeemed for 4 tickets per month. Each following month, you'll receive a new coupon code by email to redeem 4 more tickets for that month.



Purchase confirmation email
Show my Tickets

🎟️ 2. How to redeem your tickets

  1. 1 In the checkout window, please click on "Voucher (of the applicable benefit attraction)" and gift card option.
  2. 2 At the checkout page, copy and paste your coupon code from your “show my tickets” page and your benefit will be applied automatically to your transaction.


💳 Discount Benefits

1

While logged in to your account, go to the attraction page you want to apply your ★ Member benefit .

2

Click the link under the "For SDC Members" section.

3

Your discount will be applied to the attraction ticket. Proceed to checkout.
Membership Transition Information

For existing SDC members · Effective 13 October 2026

The sections below explain how existing membership validity and benefits will be transitioned.

1. Membership Validity Conversion

Your remaining membership validity as at 13 October 2026 will be transitioned into one of four standardised membership periods.

If you have
0–3 months left
You get →
3 months extension
If you have
Between 3–6 months
You get →
6 months extension
If you have
Between 6–9 months
You get →
9 months extension
If you have
More than 9 months
You get →
12 months extension

2. One-time Refreshed Entitlements

Eligible membership entitlements will receive a one-time refresh on the new platform. Existing unused attraction entitlements from the previous platform will be replaced by the refreshed allocation below and will not be added on top of it.

Family Explorers
One-time attraction refresh
4×Escape Room
4×Laser Tag
4×Floor is Lava
4×Crossfire Blaster
Adventurer Plus
One-time attraction refresh
1×Escape Room
1×Laser Tag
1×Floor is Lava
Adventurer
One-time refreshed entitlements
1×Escape Room
1×Laser Tag
1×Floor is Lava
2×iWerks Movie Tickets One-time
Adventurer Lite
One-time refreshed entitlements
4×Floor is Lava

3. iWerks Movie Ticket Transition

Recurring monthly iWerks Movie Ticket benefits apply to Family Explorers and Adventurer Plus. Their total allocation over the transitioned membership period is prorated according to the new membership validity. Adventurer receives 2 iWerks Movie Tickets as a one-time refreshed entitlement, as shown in the section above, and is not part of the monthly proration table.

Every month
1st
Monthly iWerks coupons are issued on the 1st of each month

You'll receive your monthly coupon code by email. Family Explorers get 4 tickets per month and Adventurer Plus gets 1 ticket per month.

Family Explorers
4tickets / month
Coupon issued on the 1st of each month
Adventurer Plus
1ticket / month
Coupon issued on the 1st of each month
Membership validity Family Explorers Adventurer Plus
3 months 12 tickets 3 tickets
6 months 24 tickets 6 tickets
9 months 36 tickets 9 tickets
12 months 48 tickets 12 tickets
💡

How to redeem: Follow the screenshots and video guides above to find your coupon and apply it.

4. Previous-platform Booking & Transaction History

🗂️

Bookings and transaction history from the previous platform will not be displayed in this new platform.


FAQs

The transition FAQ is incorporated directly into this guide so members can use one page as the reference point for account access, redemption and transition arrangements.

What is changing from 13 October 2026? Singapore Discovery Centre will move to a refreshed website and a new ticketing platform. Your SDC Membership will continue, but the way you access your account, view benefits and redeem selected entitlements will change.
Will my SDC Membership continue? Yes. Your existing membership will continue on the new platform.
Do I need to create a completely new membership? No. You can use the same email address linked to your membership when accessing the Singapore Discovery Centre Ticketing website.
How do I access my membership account?
Your membership is automatically linked to the email used for the membership. Log in to the Singapore Discovery Centre Ticketing website using that same email.
Will my membership expiry date change? Your remaining validity as at 13 October 2026 will be converted into a standardised 3, 6, 9 or 12-month membership period.

Refer to the Membership Validity Transition table above.
What happens to my existing attraction entitlements? Existing unused attraction entitlements from the previous platform will not be carried over on top of the refreshed allocation; they are replaced by the refreshed allocation shown above.
Where can I see my membership benefits? After logging in with your linked email, the platform recognises your membership and displays applicable member-only prices, perks and complimentary entitlements.

Ticket and applicable vouchers can also be accessed through the ticketing account.
How do I redeem onsite? Present the QR code from your confirmation email or from the ticketing website at the relevant entrance or redemption point.
Where do I find my complimentary-ticket coupon codes? Coupon codes are sent in your purchase confirmation email and can also be found later under "Show my tickets".

The ticket name indicates the available redemption quantity where applicable.

Can I use a multi-redemption voucher across separate orders? Yes. Where a voucher contains multiple redemptions, the available redemptions can be used in a single order or across multiple orders until the applicable allocation is used.
How do I redeem complimentary attraction tickets? During checkout, choose the voucher or gift-card option for the applicable benefit, enter the coupon code, and the relevant discount will be applied automatically to the order.
When will I receive my monthly iWerks coupon code? Applicable iWerks Movie Ticket coupon codes will be issued by email on the 1st of each month.

Family Explorers receive 4 tickets per month and Adventurer Plus receives 1 ticket per month.
Will all benefits use a QR code? No. The QR code is only applicable if you wish to redeem on-site while the coupon codes are applicable if you wish to redeem online.
Can I view bookings or transactions made before 13 October 2026? Bookings and transaction history from the previous platform will not be displayed in the new platform.
What if my membership validity or benefits appear incorrect? Contact the SDC Membership Team at membership@defencecollectivesg.com so that the team can investigate further.

CONTACT US

ANY ENQUIRIES OR FEEDBACK?

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GENERAL ENQUIRIES
Email: info@defencecollectivesg.com

VENUES & SALES ENQUIRIES:
Email: marketingsales@defencecollectivesg.com
Phone: +65 8331 1226